Insurance and Billing Questions
Top 3 things you can do to help us file your child's claim smoothly
- Bring your child's current insurance card with you each time your child is seen.
- If you have a Primary Care Provider (PCP) listed on the insurance card, please make sure it is one of our providers' names or The Pediatric Group, PC. If this is not the case, please call before your child's appointment and change the PCP to one of our providers.
- Please know if you have a copay, what services are not covered, and how often your insurance will cover a well child check up.
Health insurance is meant to cover some, but not all of your child's medical costs. We expect payment of any copays during the check in process before your child is seen. Please make sure you are aware of any deductibles, coinsurance, or proceedures that are not covered by your insurance. If you have questions about these items, we recommend you call the member services number on your insurance card.
You will be asked to show us your child's current insurance card at each visit. We ask this question to keep our records as accurate as possible, and also to properly file to your insurance company for payment of the services we provide to your child. All patients receive the same medical treatment in our office regardless of insurance coverage. However, there are some administrative procedures that must be altered for certain managed care plans.
If you have any questions about your bill, please call CPR who handles our billing at (571) 481-2455. You may have to leave a message and a representative from CPR will call you back to answer your questions.
TPG ANNOUNCEMENTS
Patient Portal
Our goal is to provide our patients with the best experience possible when interacting with our providers and staff. Starting in late spring, our web-based patient portal will allow you to simply and securely fill out registration forms, pay your bill on-line, and update contact and insurance information. Please use the "Contact Us" feature above to receive an invitation to sign up for our portal later this spring.
KidsDoc Symptom Checker App
The American Academy of Pediatrics has a KidsDoc Symptom Checker App for iPhone and Android. This app has a symptom care guide including appropriate homecare measures to take and advice on when it is necessary to call our overnight Triage service to seek help for your child. This can be a great tool to use when your child is sick in the middle of the night or when you are on the go.
Did you know we have a Facebook page? We have announcements, health and safety information, and any office closures listed there. Please "Like" us to get updates.